Privacy Policy

OBJECTIVE

This privacy policy aims to create transparency by clearly and understandably explaining to all affected individuals what personal data is collected, how it is used, and for what purpose. It also informs the affected individuals of their rights concerning their collected personal data, thereby strengthening their trust in BACHMANN GROUP and its companies.

SCOPE

This privacy policy is valid from June 1, 2024, until revoked and replaces all previous regulations regarding this matter. It applies to all companies of the BACHMANN GROUP: BACHMANN FORMING AG, BACHMANN PLANTEC AG, BACHMANN IMPULS AG, and FACTORY 77 AG.

PRIVACY POLICY

We are very pleased about your interest in our company. Data protection is of high importance to the companies of BACHMANN GROUP. The use of the following websites: bachmann-kunststoff-verpackungen.ch, bachmann.ch, bachmann-pflanzentrays.ch, and bachmann-display.ch (hereinafter referred to as “BACHMANN GROUP”) is generally possible without providing personal data. However, if you wish to use special services from our company via our website, processing of personal data may be required.

We are committed to handling your personal data responsibly. Therefore, we consider it a matter of course to comply with the Swiss Federal Data Protection Act, its accompanying regulations, and other applicable data protection provisions.

In this privacy policy, we inform you about the key aspects of data processing at BACHMANN GROUP and your data protection rights. This privacy policy covers both the collection of personal data in the online and offline areas, including data obtained from various sources, e.g., from the different companies of BACHMANN GROUP, suppliers, business partners, websites, and third-party social networks.

Please note that this privacy policy does not contain a complete description of our data processing activities, and specific matters may be regulated wholly or partially by specific privacy statements or general terms and conditions.

DATA CONTROLLER

The data controller in the sense of data protection law is:

BACHMANN FORMING AG
An der Ron 4
CH-6280 Hochdorf

Tel +41 41 914 72 00
datenschutz@bachmann.ch

PERSONAL DATA PROCESSED BY US

BACHMANN GROUP processes various personal data, particularly personal data:

  • that we receive within the framework of our business relationships from customers, prospective customers, interested parties, service providers, suppliers, business partners, or other persons involved in the business relationships;
  • whose collection we are legally or contractually obliged to undertake;
  • that we collect when using our website;
  • that we obtain from authorities and other third parties (address dealers, credit agencies).

Depending on the nature of the relationship, we process personal data such as:

  • Contact and identification data like name, first name, address, email address, phone number;
  • Contract data such as type of contract, contract content, types of products and services, consumption groups, consumption types, applicable terms and conditions, contract start date, contract duration, billing data;
  • Financial data like account information, payment information, payment history;
  • Communication metadata such as phone number, premium service numbers, date, time, and duration of the connection, connection type, IP address, device identification numbers like MAC address;
  • Interaction and usage data: correspondence, preferences, and target group information, device type, device settings, operating system, software, information from exercising rights;
  • Website information: IP address, cookie information, browser settings, frequency of website visits, duration of website visits, search terms, clicks on content, source website.

PURPOSES OF PERSONAL DATA PROCESSING AND LEGAL BASIS

We primarily use the personal data we collect to conclude and process contracts with our customers and business partners.

We also rely on the processing of personal data for purchasing products and services from our suppliers and subcontractors. If you are acting for a customer or business partner, you may also be affected in this role.

Furthermore, we process your personal data and that of other individuals, as permitted and deemed appropriate, for the following purposes where we (and sometimes third parties) have a legitimate interest:

  • Offering and further developing our products, services, and website and other platforms on which we are present;
  • Communication and processing of inquiries (e.g., through contact forms, email, phone, media inquiries);
  • Advertising and marketing as long as you have consented to the use of your data/not objected (if we send you advertising as an existing customer, you can object at any time, and we will place you on a suppression list against further advertising);
  • Market research, media monitoring;
  • Assertion of legal claims and defense in connection with legal disputes and administrative procedures;
  • Prevention and investigation of crimes and other misconduct (e.g., conducting internal investigations, data analyses for fraud prevention);
  • Ensuring the operation of our business, particularly IT, our website, and other platforms.

If you have given us consent to process your personal data for specific purposes, we will process your personal data within the scope of and based on this consent, unless we have another legal basis and need one. Consent given can be revoked at any time, but this does not affect data processing that has already taken place. You can send a revocation to us by email or by post to the address mentioned in point 1.

THIRD PARTIES TO WHOM WE DISCLOSE PERSONAL DATA

We disclose personal data in the course of our business activities and for the purposes mentioned above, as far as permitted and deemed appropriate, to third parties, whether because they process it for us (data processing on behalf) or because they want to use it for their own purposes (data disclosure). This particularly involves:

  • Service providers, including contractors;
  • IT service providers (e.g., web hosting providers, email dispatch service providers, online tools);
  • Suppliers;
  • Companies of the BACHMANN GROUP;
  • Authorities;
  • Insurance companies;
  • Banking institutions and payment service providers;
  • Offices and courts.

The recipients are partially domestic but also abroad. You should particularly expect your data to be transmitted to other European countries and the USA, where some of the IT service providers we use are located. If we transmit data to a country that does not have an adequate level of data protection (like the USA), we require the recipient to take appropriate measures to protect personal data (e.g., by agreeing to so-called EU standard contractual clauses, current version available here, other precautions, or based on justifications).

DURATION OF DATA PROCESSING

We process personal data as long as necessary to fulfill our contractual obligations or for other purposes pursued by the processing, for example, for the duration of the entire business relationship (from initiation, execution to termination of a contract) and beyond according to statutory retention and documentation obligations. It is possible that personal data may be retained for the period during which claims can be asserted against us and as far as we are otherwise legally obliged or legitimate interests require (e.g., for evidentiary and documentation purposes). Once your personal data is no longer required for the above purposes, it will generally be deleted or anonymized.

LOCATION OF PROCESSING

We generally process personal data in Switzerland or in an EU/EEA country or in another country with adequate data protection.

VISITING OUR WEBSITE

You can generally use our website without providing any personal information. Exceptions include areas and services that inherently require your name, address, or other personal data, e.g., in the case of a new customer application or when using our online forms.

SERVER LOGFILES

When you visit our website, our servers temporarily store each access in a log file, the so-called server logfiles.

The following data is recorded, for example: your IP address, the date and time of your visit, the address of the accessed page, access status (successful, partially successful, unsuccessful, etc.), used web browser, operating system, and the name of the accessing computer.

Before we store your IP address, it is pseudonymized, and it is not merged with other data. There is no personal evaluation, and there is no linking of your personal data in the server logfiles with any other existing personal data about you.

The processing of this information aims to accurately display our website and its content and offers, ensure data traffic, optimize our website, content, and offers, permanently ensure the stability and security of our website and systems, and enable the investigation, prevention, and prosecution of cyber attacks, spam, and other illegal actions concerning our website and systems, and to enforce claims related to them.

We delete your personal data as soon as it is no longer required to achieve the purpose of its collection. In the case of data collected to provide our website, deletion occurs when the respective session ends.

For hosting the website, we may use services from third parties in Switzerland and abroad that carry out the aforementioned processing on our behalf. Currently, our website is exclusively hosted by European hosting providers and on servers within the EEA (notably Germany).

CONTACT

You have the option to contact us via email, online form, and/or phone on our website. If you contact us via the online form, your details from the form, including the contact details you provided there (name, email address, and phone number), will be stored with us for processing your request and for follow-up questions, and will not be disclosed to unauthorized third parties without your consent.

You may object to this data processing at any time. Please send your objection to the email address mentioned in point 1, and we will review your request. In such a case, your contact will not be further processed.

Your personal data will be deleted as soon as your request has been resolved. This is the case when the circumstances indicate that the matter in question has been conclusively clarified and there are no legal retention obligations opposing deletion.

ONLINE APPLICATIONS

You have the opportunity to apply directly for an apprenticeship or open position on the BACHMANN GROUP website.

APPLICATION VIA ONLINE FORM

To apply for an open position or internship with us, completing the online application form is required. When applying online, we collect the following data from you, with mandatory fields marked with an asterisk (*). We need this information to process your application.

  • Salutation
  • First and last name
  • Street
  • ZIP code, city
  • Country
  • Phone
  • E-mail address
  • Application documents
  • Resume
  • Work Certificates
  • Diplomas
  • Additional voluntary documents

PROCESSING YOUR APPLICATION DATA

When you apply for a position with us, we process the personal data that we receive from you during the application process or that you upload to the application portal. This includes your personal details, education, work experience, and skills, as well as standard correspondence data such as mailing address, email address, and phone number. Additionally, all documents you submit in connection with your application, such as your resume, diplomas, and certificates, will be processed. You may also voluntarily provide us with additional information.

We may also process information from third parties, such as information from official registers (e.g., credit or criminal record checks), references from previous employers, or other inquiries, as well as information from public and professional networks. If you provide us with data about other individuals (e.g., references), you should only share this data if you are permitted to do so and if it is accurate.

We also process information generated during the selection process, such as from interviews or evaluations (e.g., regarding work ability or test results). If interviews are conducted by phone or video conference, these conversations may be recorded if you consent to this.

This data is stored, evaluated, processed, or internally forwarded solely within the context of your application. They may also be processed for statistical purposes (e.g., reporting). In this case, no conclusions can be drawn about individual persons.

Your applicant data is stored separately from other user data and is not merged with it.

The processing of your applicant data is carried out to fulfill our (pre-)contractual obligations within the framework of the application process.

You may object to this data processing at any time and withdraw your application. Please use the appropriate functions of our application portal or send your objection to the email address mentioned in point 1.

If we enter into an employment contract with you, the transmitted data will be stored for the purpose of managing the employment relationship in accordance with legal regulations.

If the application process ends without employment, your personal data will be stored for an additional 6 months for documentation purposes and then deleted, unless you have given us consent to use your information for future application processes (the so-called applicant pool). Of course, you have the option to revoke this consent at any time. You can send your revocation to the email address mentioned in point 1.

COOKIES

We use so-called cookies on our website. Cookies are small text files that are stored and saved on your device (laptop, tablet, smartphone, etc.) by the browser. They are designed to make our website more user-friendly and effective overall and to make your visit to our website as pleasant as possible. Cookies do not harm your device. They cannot run programs and do not contain viruses.

Most of the cookies we use are session cookies. These are automatically deleted when you log out or close the browser. Other cookies remain stored on your device beyond the respective usage session and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit. If other cookies (e.g., cookies for analyzing your surfing behavior) are stored, they are treated separately in this privacy policy.

You can configure your browser to inform you about the setting of cookies and allow the acceptance of cookies only in specific cases or generally exclude them. However, please note that you may not be able to use all the functions of our website in this case.

GOOGLE SERVICES

We use various services from Google LLC based in the USA on our website, or if you have your usual residence in the European Economic Area (EEA) or Switzerland, Google Ireland Ltd., based in Ireland (“Google”). Google LLC is always responsible for processing personal data when using “Google Maps.” We use the following Google services on our websites:

  • Google Tag Manager
  • Google Analytics
  • Google Maps

Further information about the individual services can be found below.

Google uses technologies such as cookies, browser web storage, and counting pixels that allow an analysis of your use of our website. The information generated about your use of our website may be transmitted to a Google server in the USA or other countries and stored there. Information about the locations of Google’s data centers can be found here.

We use tools provided by Google that, according to Google, may process personal data in countries where Google or its subcontractors maintain facilities. Google promises to ensure an adequate level of data protection in its “Data Processing Addendum for Products where Google is a Data Processor” by relying on the EU standard contractual clauses.

Further information on processing by Google and privacy settings can be found in Google’s privacy policy or privacy settings.

GOOGLE TAG MANAGER

Our website uses Google Tag Manager. With Google Tag Manager, website tags can be efficiently managed. Website tags are placeholders that are embedded in the source code of the respective website to capture the integration of frequently used website elements, such as code for web analytics services. Google Tag Manager triggers other tags that may collect data. Google Tag Manager does not access this data. If a deactivation is made at the domain or cookie level, it remains in effect for all tracking tags implemented with Google Tag Manager.

More information can be found in the Google Tag Manager terms of use.

GOOGLE ANALYTICS

For the purpose of analyzing our website and its visitors as well as for marketing and advertising purposes, we use the web analytics service Google Analytics 4.

Google Analytics uses cookies that are stored on your device (laptop, tablet, smartphone, etc.) and enable an analysis of your use of our website. This allows us to evaluate the usage behavior on our website and enhance our offerings based on the statistics/reports obtained.

In Google Analytics 4, IP anonymization is activated by default. As a result, your IP address is shortened by Google within Switzerland or the EU/EEA before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there.

Google uses this information to evaluate your use of our website, compile reports on website activities, and provide further services related to website use and internet usage to us. The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data, according to Google. When you visit our website, your user behavior is recorded in the form of events (such as page views, interactions with the website, or your “click path”) as well as other data such as your approximate location (country and city), technical information about your browser and the devices you use, or the referrer URL, i.e., which website/advertising medium you came to our website from.

You can prevent the collection and transmission of data generated by the cookie and related to your use of our website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser add-on for disabling Google Analytics. If you wish to object to interest-based advertising by Google, you can use the settings and opt-out options provided by Google.

An overview of data usage in Google Analytics and the measures taken by Google to protect your data can be found in the Google Analytics Help.

Further information on the terms of use of Google Analytics and data protection at Google can be found in the respective documents.

GOOGLE MAPS

To embed interactive maps on our website, we use the online mapping service Google Maps.

When you access a webpage that contains Google Maps, Google Maps will set a cookie. This cookie is generally not deleted by closing the browser but expires after a certain time unless you manually delete it beforehand.

By using Google Maps, information about your use of our website (including your IP address) may be transmitted to a Google server in the USA and stored there. Google may store this data as usage profiles for the purpose of designing services according to demand, advertising, and market research. If you are logged into Google, your data will be directly associated with your account. If you do not want this, you must log out beforehand.

If you do not agree with this processing of your information, you can deactivate the Google Maps service. To do this, you need to disable the JavaScript function in your browser. However, this may also impair other functions of our website.

For more information, you can refer to the terms of use for Google Maps and Google’s privacy policy.

SOCIAL MEDIA PRESENCE

We maintain social media profiles on Facebook, Instagram, YouTube, TikTok, and LinkedIn. The data you enter on our social media profiles is published by the social media platform and is never used or processed by us for other purposes. However, we reserve the right to delete content if necessary. We may communicate with you via the social media platform. Please be aware that the operator of the social media platform uses web tracking methods. This web tracking, which we cannot influence, may also occur regardless of whether you are logged in or registered with the social media platform. More detailed information on data processing, as well as further notes on your rights and privacy protection settings and your right to object to the creation of user profiles by the provider of the social media platform, can be found in the privacy policy of the respective provider:

Facebook
Meta Platforms Inc. (USA)/Meta Platforms Ireland Ltd. (Ireland): Privacy Policy

Instagram
Meta Platforms Inc. (USA)/Meta Platforms Ireland Ltd. (Ireland): Data Policy

LinkedIn
LinkedIn Corporation (USA)/LinkedIn Ireland Unlimited Company (Ireland): Privacy Policy

YouTube
YouTube LLC (USA): Privacy Policy

TikTok

LINKS TO THIRD-PARTY WEBSITES

Some links on this website lead to third-party websites. These are no longer under the control of BACHMANN GROUP. Therefore, BACHMANN GROUP assumes no responsibility for the accuracy, completeness, and legality of the content contained there and for any offers, products, and services contained there. The use of linked websites is at your own risk.

DATA SECURITY

We take technical and organizational security measures to protect your personal data against manipulation, loss, destruction, or unauthorized access.

Our security measures also include the encryption of your personal data. All information you enter online is transmitted over an encrypted transmission path. As a result, this information cannot be accessed by unauthorized third parties at any time.

Our security measures are continually improved in accordance with technological developments.

Our employees and the service companies we contract are obligated to confidentiality and to comply with data protection regulations. Furthermore, access to your personal data is only granted to those who need it.

YOUR RIGHTS

You have the rights to access, rectification, deletion, restriction, data portability, objection to processing, and withdrawal of consent concerning your personal data.

Please note that we reserve the right to assert the legally provided restrictions, for example, if we are obliged to retain or process certain data, have a legitimate interest in doing so (as far as we may invoke this), or require it for the assertion of claims.

Please note that exercising these rights may conflict with contractual agreements and may have consequences such as early termination of contracts or cost implications. We will inform you in advance in such cases if this is not already regulated contractually.

If you believe that the processing of your personal data violates data protection law, or your data protection rights have been infringed in any way, you may also file a complaint with the competent supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (EDÖB).

Exercising your data protection rights generally requires you to provide clear proof of your identity (e.g., by providing a copy of your ID if your identity is otherwise not clear or cannot be verified). To assert your rights, please contact us via email at the address mentioned in point 1.